March has not been a banner month for United Airlines in terms of public relations, but on Thursday, another overbooked flight ended with a customer getting an astronomical amount of free travel, NBC Washington reported.
A United Airlines passenger was offered a $10,000 voucher after she was bumped from an oversold flight. United drew the line, however, at letting Preiss into one of its airport lounges, she said.
The airline confirmed they issued the voucher in a statement.
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United oversold the flight and asked Preiss, the lowest-fair passenger, to deboard.
Airlines usually offer some kind of make-good for people who are bumped off of flights, usually in the form of free travel, food vouchers or hotel stays, if necessary.
"They are kicking me off this flight", she tweeted.
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People stand in line at a United Airlines counter at LaGuardia Airport in NY. Last week, the airline had three dog-related incidents in which one died in the overhead bin of a United flight and two were sent to incorrect destinations.
Preiss was bumped because no one volunteered to give up their seat and she paid the lowest fare for the full flight, USA Today reported.
"This is how badly United didn't want to give me cash", she wrote above what appears to be a photo of her $10,000 voucher.
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United raised the amount airport employees could pay a bumped passenger to $10,000 a year ago after criticism over the violent dragging of a man off a full flight in Chicago. United did not immediately say if any other passengers have received a $10,000 voucher.